Visualize your digital challenge and success 
Visualize your digital challenge and success Translate your digital vision into action Mobilize your organization to become digital Visualize your digital challenge and success Translate your digital vision into action Mobilize your organization to become digital
Your question +
Visualize your digital challenge and success Translate your digital vision into action Mobilize your organization to become digital
Building Univé’s customer-centric IT organization
Univé is a cooperative insurance company with 1.6 million customers and 110 outlets across The Netherlands. In 2015 Univé faced a turbulent environment, with management, internal stakeholders and customers all demanding significant improvements of the IT function. A transformation towards a performance-based organization was necessary.
THEIR QUESTION
THEIR QUESTION
Univé needed a partner to transform from a process-thinking organization to a customer-focused one.
- How to streamline business demand and centralized IT supply?
- How to deliver solutions, creating synergy across logistical networks and business units?
- How to structure our IT organization to remain agile?
- How to improve our data analytics capabilities?
OUR ANSWER
OUR ANSWER
Since 2013 we have been Univé’s strategic partner during various transformations.
- Design and implement new business-facing IT organization
- Facilitate organizational change (culture & attitude)
- Design and implement Agile way-of-working
- Initiate migration of legacy systems to market-standard solutions
- Set up organization structure to coordinate data analytics skills
IMPACT+
IMPACT+
We helped Univé design and implement a customer-centric, agile and efficient IT organization.
- Reduction of IT costs by 40%
- Improved employee satisfaction
- More stable & future-proof IT systems
- Simplified organizational structure
- Pioneered bringing Agile-thinking in practice
- Improved delivery in close collaboration with the business
- Data Competence Center up and running
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“The strength of Anderson MacGyver is a combination of inspiration, clout, hands-on mentality, organizational knowledge, vision, strategy and pragmatism.“Frank Dijkstra – IT Director Univé |
| CLIENT | Univé |
| INDUSTRY | Financial Services |
| LOCATION | NL (HQ) |
| REVENUE | €507 million (2019) |
| WORKFORCE | ~700 (2020) |
Get in touch!
Gerard WijersGroup Director | Co-founder
gerard.wijers@andersonmacgyver.com+31 (0)6 5317 84 67